Submitted: 2024-02-28
Job Title: Technical support specialist – information technology (IT)
Company: Beyond GTA Inc.
Location: North York, ON
Description:
Business address & Work location: Suite 200, 5200 Yonge Street, North York, ON M2N 5P6
Terms of employment: Permanent, Full time
Language of work: English
Asset languages: Japanese
Wage: $28.85 hourly for 30 hours per Week
Education: College/CEGEP
Work experience: 1 year to less than 2 years
Job duties: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Provide business systems, network and Internet support to users in response to identified difficulties, Interpret language for individuals and small groups
Computer and technology knowledge: Jira, Shell script, Linux, Internet, Servers, HTML editing software, SQL, Spreadsheet
Work conditions and physical capabilities: Attention to detail
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent written communication, Organized, Team player
Benefits: Dental plan, Health care plan, Life insurance, Long-term care insurance, Other benefits
Apply by email: ca-biz-admin@beyondgta.com